Pre-Order Policy FAQ:

Are there any differences between "Pre-ordered" products and "Buy Now" products?

Absolutely not, they are identical in every way except "Buy Now" products are shipped within 2 days.

Can I cancel a Pre-Order?

Pre-Orders cannot be cancelled due to the fact that we have already ordered the item from the factory especially for you.

How long will the shipment take?

Pre-ordered items are expected to be delivered 8-12 weeks from the date of purchase.

Please note with pre-ordering we are only able to advise of the expected arrival date into Australia. The date the goods arrive at our warehouse for dispatch to you, is dependent on many factors, such as the time taken to get the raw materials to the factory, passing our quality control inspection, clearing customs etc. As a result, delays can occur.